Shipping Policy for Essential Oil Products

1. Order Processing

• All orders are processed within 1–3 business days after confirmation.
• Orders are not processed or shipped on weekends or public holidays.
• In case of high order volume, processing may be slightly delayed.

2. Shipping Time

• Standard delivery typically takes 3–7 business days, depending on the location.
• Remote or rural areas may require additional delivery time.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be offered on selected orders or promotions.

4. Order Tracking

• Once your order is shipped, a tracking ID will be shared via email or message.
• Customers can track their shipment using the provided tracking details.

5. Delivery Issues

• If the package is delayed, lost, or marked delivered but not received, contact customer support within 3 days of the expected delivery date.
• Assistance will be provided to resolve the issue.

6. Incorrect Address

• Ensure the shipping address is accurate at the time of placing the order.
• Orders shipped to incorrect addresses provided by the customer may not be eligible for reshipment or refund.

7. Damaged Packages

• If the package arrives damaged, do not accept it if visibly tampered.
• If accepted, report the issue within 24 hours with photos or videos for support.

8. Contact for Support

For any shipping-related queries, contact:

amdpinfo100@gmail.com