Shipping Policy for Essential Oil Products

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not processed or shipped on weekends or public holidays.
  • In case of high order volume, processing may be slightly delayed.

2. Shipping Time

  • Standard delivery typically takes 3–7 business days, depending on the location.
  • Remote or rural areas may require additional delivery time.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout.
  • Free shipping may be offered on selected orders or promotions.

4. Order Tracking

  • Once your order is shipped, a tracking ID will be shared via email or message.
  • Customers can track their shipment using the provided tracking details.

5. Delivery Issues

  • If the package is delayed, lost, or marked delivered but not received, contact customer support within 3 days of the expected delivery date.
  • Assistance will be provided to resolve the issue.

6. Incorrect Address

  • Ensure the shipping address is accurate at the time of placing the order.
  • Orders shipped to incorrect addresses provided by the customer may not be eligible for reshipment or refund.

7. Damaged Packages

  • If the package arrives damaged, do not accept it if visibly tampered.
  • If accepted, report the issue within 24 hours with photos or videos for support.

8. Contact for Support

For any shipping-related queries, contact:

amdpinfo100@gmail.com